Sizes
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the list below shows how the sizes relate to approximate
age groups:
XS 6-8 yrs
S 8-10 yrs
M 10-12 yrs
L 12-14yrs.
Guarantee and return policy
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If a product is not what you expected please return
it to us unused unwashed and in “like new” condition. Please include
a copy of your order, credit card details for any refund and a detailed
description of your exchange requirements if required. In the unlikely
event that our products are faulty please contact us to arrange
return.
Overseas orders
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Payment for orders from outside New Zealand must be
made using a credit card. We accept credit card orders only from
overseas. Any local import duties, customs or levies are the responsibility
of the purchaser.
Privacy and security
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All customer information we receive is only used for processing your order. Volley clothing does not pass on any details to any other parties not involved in the fulfilment of your order.
Credit card numbers provided through our e commerce site are in an encrypted form
Availability
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If high demand means we are unable to fulfill your
order we will contact you using your email address and advise you
of the expected time delay for a back order. You can then chose
to either wait for delivery, select a different item or cancel your
order.
Payment options
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We prefer payment by credit card. These can be made
through our website or you can email us your credit card details,
or if ordering within NZ you can print off order form and send this
along with your cheque to our PO Box address.
Delivery details
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Depending on where you live delivery will take between
1 to 3 days and is a standard rate of NZ$6.
For Australia the cost is NZ$10, elsewhere in the world delivery
costs are a standard rate of NZ$15 The delivery time will be 5 to
15 days depending which country you are ordering from.
Delivery to a New Zealand address will take between 1 and 3 days
and is a standard rate of NZ$6.
Delivery to an Australian address will take between 5 and 15 days
and costs NZ$10.
Delivery elsewhere in the world will take between 5 and 15 days
and costs NZ$15.
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